About us

Your Partner for Airport Support & Premium Transportation

IBW Global Connect is a New York–based company providing Transportation & Customer Services with a focus on Airport Support Solutions.

We specialize in Wheelchair Assistance, Lounge Staffing, Black Car Services, and Event Support — delivering reliable, compassionate, and professional service for passengers and partners.

Founded by a team with direct airport lounge and check-in experience, IBW Global Connect was built to bridge the gap between customer care and operational efficiency. Our mission is simple:

👉 “From curb to gate, we’re here to help.”

We pride ourselves on:

• ✅ Experienced Team – trained staff ready to serve passengers with dignity and care

• ✅ Flexible Operations – small but agile workforce able to scale quickly

• ✅ Compliance & Safety – OSHA-ready, insurance covered, and vendor registration with Port Authority underway

At IBW Global Connect, we don’t just provide services — we create partnerships built on trust, reliability, and a commitment to excellence.

Exceptional Transportation and Customer Care

Meet the dedicated experts who drive excellence at IBW Global Connect.

Alexandra Hayes

Senior Transportation Coordinator

Alexandra brings extensive experience managing premium transport services with a focus on client satisfaction.

Marcus Lee

Event Support Specialist

Marcus is recognized for designing seamless event logistics and delivering creative transportation solutions.

Sophia Ramirez

Airport Services Manager

Sophia leads specialized airport assistance, ensuring comfort and efficiency for all travelers.

David Chen

Customer Relations Lead

David excels at fostering client relationships through strategic service improvements.

IBW Global Connect consistently delivers seamless rides and attentive support, making every experience exceptional.

Morgan Lee

Event Coordinator